> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/administrator/communications/application-communications.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

The `Communications` tab on an application's page lists what has been sent about that application,
newest first. `Application` is your organisation's own term if you've renamed it.

## What the tab lists

Open the application and select the `Communications` tab. Each row shows its kind (`Email`,
`Letter` or `Message`), when it was sent, what sent it, who it went to and what it said.

- **Emails** about the application and the records that belong to it: its submission, its decision
  letters, its milestones, contracts, payments and the requests and conditions on it. The row names
  the email that sent it, such as `Application submitted`, or `Automation: <rule>` when an
  automation sent it, then `To <address>` and its delivery status, such as `Delivered` or
  `Bounced`. Select `Show content` to read the email as it was sent, and `Hide content` to close it.
- **Letters** that no email went out for. This is usually a letter sent with nobody ticked in
  `Notify` and no email field set to receive decisions. The row is marked `Not emailed`. If you can
  also see Funding Decisions, select `View letter` to open the letter's PDF. A letter that was
  emailed shows as its emails instead, so it is never listed twice.
- **Messages** in the application's conversation and its contracts' conversations. The row shows
  `From <name>`, their side (`Applicant`, `Administrators` or the verifier) and `To` the sides it
  was addressed to.

Fifty rows show at a time. Select `Show older` to add the next fifty.

The tab doesn't list emails to assessors (assessments, conflict of interest declarations), internal
comment emails, conversation notification emails or SMS. For those, see
[Email logs](email-logs.md).

## Who sees it

Anyone who can open the application's page sees the tab. Each row is checked against your data
access rules for the application's funding round: if your rules don't reach a record type, such as
contracts or payments, its emails are left out. You don't need access to `Settings > Email Logs`.

## Nothing here can be changed

The tab is a record of what was sent. No row can be edited, deleted or sent again, and the tab says
so: `Entries are a record of what was sent. They can't be changed or deleted.`

## The reply address

The `Reply address` card sits at the top of the tab. It moved here from `Details`. It shows the
application's own address for replies to conversation emails, with `Copy` and, if you can post in
the conversation, `Reset address`. The card appears only when conversations are turned on for your
organisation and you can read the application's conversation. See
[Replies by email and the inbound quarantine](inbound-email.md).

## See also

- [An application](../applications/an-application.md)
- [Email logs](email-logs.md)