> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/administrator/communications/internal-comments.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

Internal comments are notes your team leaves on a record. Only administrators see them; applicants
never do. You find them in the `Internal Comments` panel on an applicant, application, funding
decision, contract or milestone.

## Add a comment

1. Open the record and its `Internal Comments`.
2. Type in `Add a comment`. Type `@` to mention another administrator; they are told.
3. Choose where to `Post to` if the panel offers more than one record.
4. Optionally `Attach a file`.
5. Optionally tick `Create Task` to create a task with the comment as its title, and choose who to
   `Assign the Task to`.
6. Select `Post`.

The panel can show the comments on related records too. Filter it by record type.

## Edit or delete a comment

Select `Edit comment` on your own comment to change it; it shows `Edited`. Select `Delete comment` to
delete it and its attachments for every administrator. A task created from it keeps its title.

## Open a comment from a link

A mention or a notification links to the comment's own page, which shows the comment and every comment
on the same record. Select `Open the …` to go to the record.

If you can read comments but not add to them, the panel says
`You can read these comments but not add to them.`

You see a record's comments only if you can view the record itself. Your admin group's level for
`Internal Comments` then decides what you can do with them, on every kind of record. With
`Read Only` you read the comments, with no comment box, attachment or delete. With `No Access` the
`Internal Comments` section does not appear at all, and nobody can mention you. See [Admin groups](../users/admin-groups.md).

## See also

- [Tasks](tasks.md)