> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/administrator/milestones/faq-milestones.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

## I created a batch. Why can't the applicants see it?

A batch is created `Not Sent`. Select `Send Batch` on the `Milestone Batches` list to make its
milestones visible and email the applicants.

## Why can't I change a milestone's amount?

The amount comes from Currency fields on the deliverables form, so it is worked out when the milestone
is submitted.

## Why can't I undo an approval?

A milestone paid in full, or with a payment in a payment batch, cannot have its approval undone.

## Why can't I approve a milestone?

Its amount may be above your Milestone Approval Limit. Select `Request Reviewer` and choose an
administrator with a higher limit.

## Why doesn't an approved milestone show on the Outcomes tab?

Only a field bound to an indicator counts, and only once the milestone is approved. Check the
template's `Bind to indicator` panel; see [Outcomes frameworks](outcomes-frameworks.md#bind-to-indicator).

## Can someone outside our organisation complete a milestone?

Only if your organisation's `Share milestones outside the organisation` setting is on. Then
`Share Milestone` opens a link anyone can use to complete the deliverables without signing in.