> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/administrator/organisation/faq-organisation.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

## Why can't I open `Settings > Profile and terms`?

You need the `Can access Organisation settings` permission. Ask an administrator who can edit
permissions. See [Administrators and permissions](../users/administrators-and-permissions.md).

## Someone else saved the settings while I was editing. Have I lost my changes?

No. Your changes stay in the form. Select `Reload` to see theirs, then make yours again.

## Why can't I save my new logo?

New images are virus checked before they can be saved, and `Save` waits until the check finishes. Check
the image is a type and size the field accepts.

## We call grants something else. Can Backed use our words?

Yes. Change the terms under `Settings > Profile and terms > Terminology`. See
[Terminology](terminology.md).

## How do people join our organisation without an invitation?

Turn on `Anyone with the organisation link can join` under `Settings > Joining` and share the
`Join link`. See [Joining and sign-ups](joining-and-sign-ups.md).

## Can we make everyone use two-factor authentication?

Yes. Turn on `Require two-factor authentication` under `Settings > Security`, choose who it covers and
set a grace period. See [Security settings](security-settings.md).