> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/administrator/payments/marking-paid.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

Each payment batch has its own page. Open it from `Award and pay > Payments` by selecting the
batch's title. Everything that happens to a batch after it is approved is done from this page.

This appears only when it is turned on for your organisation, and you need the `Can access
Payments` permission. You see only the buttons your permissions allow. Labels that name `Payment
Batch`, `Milestone`, `Application`, `Applicant` and `Contract` use your organisation's own term if
you've renamed it.

## Who prepared and approved it

The top of the page shows who prepared the batch and who approved it side by side, each with the
date and time. Below them are the reviewer it was sent to and who marked it as paid.

If any payment field was approved or declined during review, `Finance decisions` lists each one
under its milestone, with who made the decision and when, and the reason for a decline.

## Tag a batch

`Tags` shows the batch's tags. Type a tag under `Add a tag` and press Enter or select `Add tag`;
select a tag's `×` to remove it. A batch of any status can be tagged, and a tag can't hold a comma.
Tags use your organisation's one list of tags, and the `Tags` filter on the batch list finds the
batches carrying them. See [Payment batches](payment-batches.md#find-a-batch).

If you can't edit the batch, you see its tags but can't change them.

## The payments

`Payments` lists every payment in the batch: its type, the applicant, application, contract and
milestone, the amount, the GST amount, the payment date, the payment category, the payment's status
and the bank account it is paid into.

- A payment's status is `Pending Approval` until the batch is approved, then `Approved`, then
  `Paid`.
- The bank account shows its last digits. If you can read the contract or applicant it comes from,
  select `Show number` to see the whole number. Each time you do, it is recorded.
- When your organisation connects an accounting system, a column shows whether each payment has
  been sent to it.
- An in-kind payment shows what is given, the quantity and unit and the declared value where the
  amount would be, and its status reads `Unprocessed`, `Processing` and then `Completed`. See
  [In-kind grants](in-kind.md).
- When your organisation uses Funds, a `Fund` column names the fund each payment is made from. An
  anonymous fund shows its real name with its anonymous name in brackets. A payment from no fund
  shows a dash.
- A `Paid` payment offers `Record refund`, for money the grantee returns, and `Void and reissue`,
  for a payment the bank sent back. See
  [Refunds, repayments, holds and void and reissue](refunds-and-corrections.md).

## Finish preparing a batch

While a batch is `Draft` or `Sent for Review`, the page offers `Continue editing`, which opens the
batch where it was left, and `Go to Submit`, where it is approved, sent for review, returned to draft
or given a new reviewer. `Delete batch` deletes it and its payments.

## Mark the batch as paid

When the payments in an approved batch have been made, select `Mark as Paid`. Backed asks "Mark this
batch as paid? Recipients will be notified." Confirm, and the batch and every payment in it become
`Paid`. Each milestone and application it pays shows what has been paid, and recipients are
notified if your organisation's messages are turned on.

A milestone paid less than its funding amount shows as partly paid and can be added to a later
batch.

## Mark an in-kind batch completed

An in-kind batch delivers goods or services, so nothing is paid and it has no `Bank file`. Once they
are delivered, select `Mark completed` on the batch, which asks first and completes every payment in
it, or `Mark completed` on one payment's row. Recipients are notified, and the batch is marked once
its last payment is complete. See [In-kind grants](in-kind.md).

## Delete a payment

In an approved or paid batch, select `Delete` on a payment. Backed asks "Delete this payment? This
cannot be undone." Once deleted, the payment no longer counts toward the milestone, the application
or the batch, and the deletion is kept in the history with who did it and when.

If the batch has been exported, the file already made does not change. While a batch is still being
prepared, remove a payment in the batch instead.

## History and internal comments

`History` lists everything that happened to the batch, newest first: when it was created, sent for
review, approved, exported and marked as paid, and every change to its payments with the old and new
values. Nothing in it can be changed.

`Internal Comments` are for administrators only and are marked `Admin only`. Applicants never see
them. You can mention someone or create a task from a comment. If your admin group gives you
`No Access` to Internal Comments, the section does not appear.

## See also

- [Exports and bank files](exports-and-bank-files.md)
- [Payment letters](payment-letters.md)
- [Reviewing and approving a payment batch](review-and-approval.md)
- [Payment batches](payment-batches.md)
- [Refunds, repayments, holds and void and reissue](refunds-and-corrections.md)
