> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/administrator/payments/payment-letters.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

A payment letter tells a recipient what they are being paid. From an approved or paid batch's page,
Backed makes one letter for each recipient, listing only that recipient's payments, stores it as a
PDF and sends it to them.

You need the `Can access Payments` permission and full access to every payment in the batch.

## Send the letters

1. On the batch's page, select `Payment Letters`. The dialog shows how many recipients the batch
   pays.
2. Choose a `Letter template`. Letter templates are the same ones used for other letters; if there
   are none yet, add one in Settings first.
3. Select `Send letters`.

The letters are made in the background. Each shows `Being made`, then `Sent` once it is stored and
sent, with the date and how many times it has been sent. The recipient is notified with a link to
their letter, if that message is turned on for your organisation.

## Preview and re-send

- `Preview` opens a sent letter's PDF in a new tab.
- `Re-send` sends the same letter again and counts another send.
- A letter that couldn't be made shows `Failed` with the reason. Select `Try again` to make it
  again.

## See also

- [A payment batch's page and marking it paid](marking-paid.md)
- [Exports and bank files](exports-and-bank-files.md)
- [Payments](index.md)