> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/administrator/registrations/faq-registrations.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

## What does `Unclaimed` mean on an applicant?

The applicant was added or imported by an administrator, and the person who acts for it has not
signed in yet. Invite them from the `Entity Users` tab with `Resend Invitation Email` or
`Generate Invitation Link`.

## Can I change the template a registration type uses?

No. A registration type keeps its template for life. Create a new registration type with the new
template instead.

## Why can't the applicant apply yet?

If the registration type is reviewed, an administrator must approve the registration first. Open it
from `Registrations to review` on the Dashboard and select `Approve`. See
[Applicants](applicants.md).

## How do I ask an applicant to fix part of their registration?

On the registration, tick each answer that must change, add a note, write a message and select
`Request resubmission`.

## An applicant registered twice. What do I do?

Move the duplicate's records to the right applicant with `Transfer Records`, then delete the
duplicate. See [Transferring applicant records](transferring-applicant-records.md).