> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/applicant/payments.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

> This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.

Once your funding is approved, it is usually paid in parts, called tranches. Each tranche is one of
your milestones. You can see how your funding is paid on your application, and keep the letters
the funder sends with each payment.

This appears only when the funder uses Payments in Backed. Labels that name `Payment`,
`Milestone` and `Application` use the funder's own words if they've renamed them.

## Your tranches

Open your application from `Applications`. Under `Payments` it says "Total award <amount> · <n>
tranches", then lists each tranche with its amount and its state:

- `Paid`: the tranche has been paid in full.
- `Due` and a date: the milestone has been approved and the payment is on its way.
- `Held`: the milestone's due date has passed but it hasn't been approved yet, for example because
  it is still being reviewed. It is paid once it is approved.
- `Scheduled`: the milestone isn't due yet.

Below the list is what has been paid to date. Only milestones the funder has sent you are shown.

## Your grant's payments

Once your application is approved, select `Payments` on your application to see every payment of
your grant. Each payment shows its milestone (or `Grant payment` for a payment of the whole
grant), its `Amount` and `GST Amount`, and its status:

- `Scheduled`: the payment is planned but hasn't been approved yet.
- `Approved`: the payment has been approved and is waiting to be paid.
- `Paid`: the payment has been made. Its `Paid date` and `Reference` are shown, and `View letter`
  opens the payment letter that covers it, if one was sent.
- `On hold`: the payment is on hold. It is paid once the hold is lifted.
- `Returned`: the payment was returned. If it has been reissued, select the line under the status
  to see the payment that replaced it.

Your funder may also show the date each payment is scheduled for. When they do, a `Scheduled date`
column appears for payments that haven't been paid yet.

Under `Totals of this grant` you see what has been paid, approved and scheduled against the grant
total. If your grant is paid in more than one currency, each currency has its own totals.

`Payment Letters` at the bottom of the page lists the letters sent for this grant. Select
`Download` beside a letter, then the file's name to save the PDF.

## Goods and services

Some funding comes as goods or services rather than money, such as ten laptops or forty hours of
mentoring. This appears under `Goods and services`, apart from your tranches and never counted in
what has been paid to you. It shows the declared value, how much has been delivered so far, and how
many of each thing you are receiving. If all your funding comes this way, there is no list of
tranches or paid amount.

On a milestone's own page, under `Payments`, you see each payment made for it, with its date, and
what is still outstanding. Only payments that have been made are listed.

## Payment letters

When the funder pays you, they may send a payment letter listing the payments it covers. When the
letter is about one grant, the email opens it on that grant's `Payments` page. Otherwise it links to
`Payment letters`, which you can also open from the `Payments` item in the menu.

`Payment letters` lists every letter sent to your organisation, newest first, with the payment's
title, when it was sent and the total it lists. Select `Download` beside a letter, then the file's
name to save the PDF.

You see only your own organisation's letters. If a letter can't be opened, try again later or ask
the funder to send it again.

## See also

- [Milestones](milestones.md)
- [Contracts](contracts.md)
- [After you submit](after-you-submit.md)