> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/news/2026/2026-11-05-security-pack-on-request.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

## What's new

- **Request the security pack.** Your security team, a funder or an auditor can now ask for
  Backed's security pack under `Request the security pack` on the trust page at backed.giving/trust.
  They give their name, organisation and work email, accept the non-disclosure terms, and are
  emailed an acknowledgement. See [Requesting the security pack](/administrator/getting-started/security-pack-request).
- **One dated download.** Once a request is approved, the requester is emailed a link that works for
  fourteen days. It downloads one dated ZIP: the control map, the security statement, the disclosure
  and privacy policies, the privacy compliance statement, the subprocessors, where data is kept and
  how it is protected, the penetration-testing summary, and pre-answered CAIQ-Lite and NZISM
  questionnaires. The pack holds no tenant data.
- **What the trust page covers.** A new article explains what the public trust page shows your
  reviewers and how it is kept current. See [The public trust page](/administrator/getting-started/public-trust-page).