> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/news/2026/2026-11-07-applicant-help-and-unanswered-questions.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

## What's new

- **Applicant help, per round.** A grant's `Advanced Settings` has a new `Applicant help` box, off
  by default. Ticked, signed-in applicants can ask about the round from its published landing page
  and guideline files while it is open, and you can switch it on or off after the round is
  published. It also needs the `Applicant help` capability on under
  [AI assistance](/integrations/ai-assistance). See
  [Create a grant round](/administrator/funding-rounds/create-a-grant-round#details).
- **What the documents did not answer.** While it is on, the grant's `Details` tab shows
  `Unanswered questions`: each question the published documents did not answer and the date it was
  asked, never who asked. See
  [The grant's page](/administrator/funding-rounds/create-a-grant-round#the-grants-page).
- **A warning for scanned guidelines.** The card names any guideline file that contributed no text,
  such as a scanned image, so you can upload a version that can be searched.