> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/news/2026/2026-11-08-rounds-calls.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

Rounds is the community app, separate from Backed's grant management, so this has no Help Centre
article.

## What's new

- **Audio and video calls.** In a conversation, `Audio call` and `Video call` now ring the other
  person. On a desktop they are in the conversation's header; on a phone, in the conversation's
  options. You can call anyone you are connected with.
- **Being called.** While you are signed in to Rounds, a call shows as a banner on whatever page
  you have open, with `Accept` and `Decline`. Nobody answers within 45 seconds and it is a missed
  call.
- **In a call.** A phone shows the call on the whole screen; a desktop shows it in a panel in the
  corner, so the conversation stays in view. Mute your microphone, turn your camera off, switch
  between a phone's cameras, and hang up. The timer starts when the call connects. Switching to
  another tab or app does not end a call that has connected; closing the page hangs up.
- **In the conversation.** A call that is over shows among the messages, for example `Video call ·
  12 min` or `Missed audio call`, and a missed call shows in your Activity.
- **When a call cannot happen,** Rounds says why: your browser has not been allowed to use your
  camera or microphone, there is no camera, the other person is on another call or did not answer,
  or your networks could not connect.

The call goes straight between your two browsers: Rounds does not hear, see or keep it. Some office
and public networks block calls like these; another network, such as mobile data, usually works.