> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/news/2026/2026-11-09-add-an-email-to-a-phone-account.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

## What's fixed

- **An account made with your mobile number can submit.** If you joined with your mobile number,
  your account had no email address and no password, so it could not confirm an address and
  `Submit` stayed unavailable. Now `Email and password` in your account shows
  `Add your email address`: enter it and select `Add email`, with no password to confirm, then
  enter the code we email you. You can set a password there too, with `Set password`. When `Submit`
  is unavailable for this reason, the application form links you straight there. See
  [Applying for a grant](/applicant/applying-for-a-grant).