> This is the Markdown of a Backed Help Centre page, https://admin.backed.giving/help/news/2026/2026-11-09-support-is-in-your-account-menu.md. Every page is listed at https://admin.backed.giving/help/llms.txt.

## What's new

- **Support in your account menu.** Open your name and select `Support`, under `Feedback`, to
  reach the Backed support team. See
  [Getting help](../../administrator/getting-started/getting-help.md#contact-backed-support).
- **Feedback and Support open over the page.** Each opens in a window of its own and closes your
  account menu, so a screenshot you send with feedback shows the page you were on.
- **No Backed logo while a page loads.** If your organisation has its own logo, Backed's no longer
  shows for a moment first.