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Frequently asked questions about your organisation's settings

Short answers about organisation settings, brand, terminology, joining and security.

Last updated

Why can't I open Settings > Profile and terms?

You need the Can access Organisation settings permission. Ask an administrator who can edit permissions. See Administrators and permissions.

Someone else saved the settings while I was editing. Have I lost my changes?

No. Your changes stay in the form. Select Reload to see theirs, then make yours again.

New images are virus checked before they can be saved, and Save waits until the check finishes. Check the image is a type and size the field accepts.

We call grants something else. Can Backed use our words?

Yes. Change the terms under Settings > Profile and terms > Terminology. See Terminology.

How do people join our organisation without an invitation?

Turn on Anyone with the organisation link can join under Settings > Joining and share the Join link. See Joining and sign-ups.

Can we make everyone use two-factor authentication?

Yes. Turn on Require two-factor authentication under Settings > Security, choose who it covers and set a grace period. See Security settings.

This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.