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BackedHelp Centre

Integrations Help Guide

Connect Backed to the systems you already use, and reach your data through the API.

  • Accounting sync errors

    Why a bill can fail to reach Xero, MYOB or QuickBooks Online, the email you get, and how to retry it on a date you choose.

  • Accredo

    Keep each applicant's Accredo Bank Account Number and Microsoft Nav Vendor ID, and export an approved payment batch as an Accredo import file.

  • AI assistance

    Choose the AI capabilities your organisation uses, control what the model may see, review every AI output in the decision log, and copy your privacy statement.

  • API access

    Create credentials so another system can read or change your organisation's records through the Backed API, choose their scopes, and delete them.

  • Business and charity registers

    Turn on the Australian and New Zealand business and charity registers, choose whose access is used, and map what a register holds to your form fields.

  • Checklist - Accounting systems

    What to check before milestones start creating bills in Xero, MYOB or QuickBooks Online.

  • Checklist - Integrations

    What to check before your identity provider, other systems and AI assistants connect to Backed.

  • Connect an AI assistant with MCP

    Let Administrators connect an AI assistant, such as Claude, to read your organisation's outcomes, and approve or revoke the assistants that connect.

  • CRM and data warehouse feeds

    Keep a CRM or data warehouse in step with your applicants and Applications through the API, with one credential per integration and no connector to install.

  • Developer documentation

    Find the Backed API's reference, guides, event catalogue and changelog on the developer site, and fetch the OpenAPI document to generate a client.

  • Frequently asked questions about integrations

    Short answers about single sign-on, API credentials, AI assistants, accounting systems and the integration log.

  • FundraiserOne

    Send each applicant's contact details to your FundraiserOne as a Contact, once Backed's team has switched the integration on for your organisation.

  • Integration logs

    See what your connected integrations have sent and received, and whether each exchange succeeded.

  • Integrations home

    The ways Backed connects to the systems you already use, and where to set each one up.

  • Milestone accounting

    See whether a milestone's bill reached your accounting system, open the bill, retry a failed sync or exempt the milestone.

  • MYOB

    Connect a MYOB company file, enter its own sign-in if it has one, test or disconnect the connection, and choose the account code, sync points and sync error email.

  • OData feed for BI tools and data warehouses

    Read ten of your organisation's record types into Power BI, Excel or a data warehouse through a standard OData v4 feed, with filters, paging and change tracking.

  • QuickBooks Online

    Connect your organisation to QuickBooks Online, test or disconnect the connection, choose the account, class, customer and sync points, and see what each bill carries.

  • Reporting feed for analytics tools

    Pull applications, funding rounds, applicants, contracts and milestones into Power BI or another analytics tool through the API, with a Power Query sample and a scheduled refresh.

  • Single sign-on

    Let your people sign in with your identity provider over SAML 2.0 or OpenID Connect, test the connection, and require SSO with SSO-only mode.

  • Teams channel notifications

    Post notifications to a Microsoft Teams channel, such as each submitted application, by connecting a Teams workflow's webhook address.

  • Webhooks

    Send your organisation's events to your own systems as they happen, check each delivery, and replay or test one.

  • Write API: milestones, payments, contracts and files

    Create and approve milestones, mark payment batches paid, record contract statuses, and upload and attach files from another system through the Backed API.

  • Write API: registrations, applications, notes, tags and assignments

    Create and update registrations, move applications, add notes and tags, and assign assessors from another system through the Backed API.

  • Xero

    Connect your organisation to Xero, test or disconnect the connection, and choose the account code, tracking category, sync points and sync error email.