Skip to main content
BackedHelp Centre

AI assistance, off until your organisation switches it on - Product News

Administrators can now choose which AI capabilities their organisation uses, see the provider's terms first, and review every model call in the audit log.

Published

ForAdministrators

What's new

  • One place for AI. Settings > Profile and terms has a new AI assistance tab. Every AI capability is off by default, and an Administrator who manages integrations switches each one on separately. See AI assistance.
  • Terms before anything runs. Switching a capability on shows the provider your site uses, where it processes requests, that it does not train on your organisation's data, and the capability's model card. Backed records who accepted and when.
  • What never leaves. Uploaded files, bank account details, tax and business identifiers and contact details are removed from every request unless your organisation allows them. Applicant uploads are never sent.
  • Every call recorded. Each model call is written to the audit log with the capability, the record, who asked, the model and the token counts, never the prompt or the answer. The Usage tab counts calls by month and capability.
  • Outcome report drafting. Drafting outcome report narratives now runs under Administrator drafting, and is hidden while it is off.