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Applicant help and unanswered questions - Product News

Let signed-in applicants ask about a round from its published landing page and guideline files, and see on the grant's page what the documents did not answer.

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What's new

  • Applicant help, per round. A grant's Advanced Settings has a new Applicant help box, off by default. Ticked, signed-in applicants can ask about the round from its published landing page and guideline files while it is open, and you can switch it on or off after the round is published. It also needs the Applicant help capability on under AI assistance. See Create a grant round.
  • What the documents did not answer. While it is on, the grant's Details tab shows Unanswered questions: each question the published documents did not answer and the date it was asked, never who asked. See The grant's page.
  • A warning for scanned guidelines. The card names any guideline file that contributed no text, such as a scanned image, so you can upload a version that can be searched.