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Drafting with AI for administrators - Product News

Administrators can now ask for a first draft of a decision message, a letter paragraph, a conversation reply or a report summary, and accept, edit or discard it.

Published

ForAdministrators

What's new

  • Draft with AI on decisions. While you set up a decision, an open Add personal message offers a short draft in keeping with the outcome, and a decision's letter offers one paragraph to add after its text. See Drafting with AI.
  • Draft with AI on conversation replies. An application's Conversation drafts a reply to the latest message into the message box. Nothing goes to the applicant until you select Send.
  • Draft summary on data reports. A data table drafts one paragraph from its totals, never its rows. The summary isn't saved with the report, so copy it to where you need it.
  • A suggestion until you save it. Every draft is labelled as AI-generated: Accept, Edit or Discard it. Accepting adds to what you have written and never replaces it. On a declined application, assessors' names are kept out of the draft, and so is the score unless the letter already carries it.
  • Off unless you turn it on. Switch on Administrator drafting, and set the Tone notes drafts should follow, in your organisation's AI assistance settings.