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Joined with your mobile? Add your email address and submit - Product News

An account made with a mobile number can now add its email address and a password in your account, so it can confirm the address and submit an application.

Published

ForApplicants

What's fixed

  • An account made with your mobile number can submit. If you joined with your mobile number, your account had no email address and no password, so it could not confirm an address and Submit stayed unavailable. Now Email and password in your account shows Add your email address: enter it and select Add email, with no password to confirm, then enter the code we email you. You can set a password there too, with Set password. When Submit is unavailable for this reason, the application form links you straight there. See Applying for a grant.