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Rounds now emails you when a claim on a funder is not approved - Product News

When our team turns down your claim to act for a funder listed on Rounds, you now get an email naming the funder, as you already did for a claim on an organisation.

Published

ForApplicants

Rounds is the community app, separate from Backed's grant management, so this has no Help Centre article.

What's fixed

  • A turned-down claim on a listed funder now tells you. If you claimed a funder from the Rounds funder directory that no organisation on Rounds speaks for yet, and our team could not confirm that you act for it, Rounds sent you no email: you only found out by opening your claims. You now get the same "Your claim was not approved" email as a claim on an organisation, with the funder's name and a link to your claims, where the reason is shown if we gave one. Claims that are approved still email you a link to the organisation's page.