Decline queue

A grant round can hold its declines for a few days after you send them. While a decline waits in the decline queue, nothing is sent: the applicant gets no letter and no email, and the application keeps the status it had. When the time comes, Backed releases it exactly as if it had been sent then. Decision, Application and Grant are your organisation's own terms if you've renamed them.

Before you start

To hold a round's declines, you need permission to edit and publish the grant. To release or cancel a queued decline, you need permission to send funding decisions.

Hold a round's declines

Open the grant round and go to Advanced Settings > Decisions.
In Hold declines for, enter a whole number of days from 0 to 90.
Select Save.

0 sends declines at once. The setting applies to declines sent after you change it; a decline already in the queue keeps its time.

What happens when you send

When you send a funding decision that declines applications on a round that holds declines, each application goes into the decline queue with the time it will be released. The sent decision shows each line as Queued until its date and time, with Open the decline queue. The application's page shows the same under Application Decisions.

Approvals are never held.

The decline queue

Go to Decide > Decline queue. It lists every decline waiting to be released, soonest first: the application, the applicant, the grant, the decision, the decline reason, when it was sent, when it will be released and who sent it. Filter it by grant, or open it from a sent decision to see only that decision's declines.

Backed checks the queue every 15 minutes. A decline whose time has come is released: the application moves to its declined status, the Letter of Decline is generated and the applicant is emailed, as if the decision had been sent then.

Release a decline now

Select Release now on the decline's row.
Select Release now again to confirm.

The decline is released at once, exactly as it would have been at its time.

Cancel a decline

Select Cancel on the decline's row.
Enter a Reason for cancelling. It is internal and the applicant never sees it.
Select Cancel decline.

Nothing is sent and the application keeps the status it had, so it can be decided again. To cancel every queued decline of one decision, open the sent decision and select Cancel queued declines.

A queued decline cannot be revoked: cancel it instead.