Frequently asked questions about decisions

Why can't I tick an application in a decision?

Only applications that are submitted, or pending board approval, without a sent decision can be decided. An application already in a sent decision must have that decision revoked first.

Why can't I send a decision?

You may not have permission to send funding decisions, or an amount granted may be above your Decision Approval Limit. Select Request Review to send it to an administrator who can.

Can I change a decision someone else created?

Not while it is a Draft: only the administrator who created it can change it. While it is pending review, only the reviewer can.

How do I undo a sent decision?

On the sent decision, tick the lines and select Revoke Decisions. Each application goes back to the status it had before.

What is the difference between Offer Notification and Offer & Decision?

Offer Notification tells the applicant they are approved; there is nothing to accept. Offer & Decision makes an offer the applicant accepts or declines.

Does editing one decision's letter change the template?

No. See Decision letters.