Frequently asked questions for applicants

Labels that name Grant and Application use your organisation's own term if you've renamed it.

Do I need a new account for each funder?

No. One Backed account works for every organisation that uses Backed. You register separately with each organisation.

Can I save my application and finish it later?

Yes. Your answers save automatically. Find the application under Applications and select Edit Application to carry on.

Can someone else in my organisation work on our application?

Yes. Add them under Manage Members; everyone who acts for your organisation can see and work on its applications. See Your organisation's members.

I missed the closing date. Can I still apply?

Not by yourself. Once the closing date has passed, Submit is unavailable. Contact the organisation: it can give you late access, with a deadline of its own. You'll get an email, and the grant then shows "Late submission allowed until …" on your dashboard and its landing page. Start, finish and submit your application before that deadline.

Can I change my application after submitting it?

Select Request to edit Application on its page and tell the funder what you want to change. If they approve, edit it and select Resubmit. See After you submit.

How do I withdraw my application?

Open it and select Withdraw Application, then confirm. A withdrawn application can't be changed or submitted again.

How will I hear about a decision?

We email you, and the application page shows Decision Letters. A Letter of Offer asks you to accept or decline. Until then, if the organisation set a date, your application shows Decision expected by and the date. See After you submit.

A message says something isn't available right now. Have I lost my work?

No. Sometimes one part of the service, such as email or search, is briefly unavailable. The message names the part that is down, and only that part stops working. Your application and anything you have already saved are safe, and you can keep working. Try the action again in a few minutes.

Where can I read Backed's terms and privacy policy?

In the Legal Centre on the Backed website, at backed.giving/legal. When they change, you are asked to read the update the next time you sign in. See Your profile.