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BackedHelp Centre

Your profile

Manage your account, save a signature for contracts, choose which emails and text messages you receive, add your dates to a calendar, and accept updated terms.

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My profile holds what you set for this organisation: your saved signature and which of its emails you receive. Your name, email address, password, two-factor settings and sessions are managed in your Backed account, which you use for every organisation.

Manage your account

  1. Select your name, at the foot of the menu on a computer, or at the top of the page on a phone or tablet, to open My profile.
  2. Select Manage your account.

Your account has the tabs Profile, Mobile and two-step verification, Email and password, Active sessions and Delete account. When applicant profiles are turned on it also has Applicant profiles and Sharing: see Applicant profiles and sharing. To change your email address, open Email and password, enter the New email address, Confirm your password and select Update email.

If Active sessions shows a session you don't recognise, end it, change your password and select Report unauthorised use of your account under the list to email Backed support.

Save a signature

A saved signature lets you sign a contract with Use my saved signature.

  1. Under Signature, choose a Signature image: a PNG or JPEG, up to 2 MB.
  2. It saves straight away. You see Signature saved.

Select Remove signature to delete it.

Choose which emails you receive

  1. Under Email Preferences, find As an applicant (and any other role you hold here).
  2. Turn each email on or off.
  3. Select Save email preferences.

Emails about your account, such as sign-in codes and security notices, are always sent.

Broadcasts are the general emails an organisation sends to many people at once. Each one ends with a link to unsubscribe from broadcasts without signing in; the page it opens also offers Subscribe again. Emails about your own applications and tasks are not affected, and an organisation can still send you a service message it must send, such as a changed deadline.

Get text messages

Some organisations also send a text beside an email, such as a reminder that something is due.

  1. Under Notification channels, turn on Text messages.
  2. If you have no verified mobile, select Verify your mobile, verify it in your Backed account under Mobile and two-step verification, then come back and turn Text messages on.

Every text ends with a link. It opens a page with Open, which takes you to the record (you may be asked to sign in), and Stop text messages, which turns texts off straight away. You still get emails. To get texts again, turn Text messages back on under Notification channels. A link works for 30 days.

If the section says This organisation does not send text messages, there is nothing to turn on.

Add your dates to a calendar

Under Calendar feed, you can see this organisation's dates in Outlook, Google Calendar or any calendar app: funding rounds opening and closing, your Milestone due dates and your own tasks.

  1. Select Create link.
  2. Select Add to Outlook or Add to Google Calendar. For any other calendar app, select Copy link and add it there as a subscription.

Each event shows only a number, a title and a link. Your calendar checks for changes about once an hour. Keep the link private: anyone who has it can see these dates. If it has been shared by mistake, select Reset link. Calendars subscribed to the old link stop updating straight away, so add the new link to them again.

Updates to our terms

When Backed updates its Terms of Use or Privacy Policy, you see Updates to our terms the next time you sign in, before anything else opens.

  • For the Terms of Use, select Read the updated Terms of Use, then I accept to keep using Backed. If you don't accept them, you can Sign out.
  • For the Privacy Policy, read what changed and select Continue.

Backed's current terms, privacy policy and cookie notice are in the Legal Centre on the Backed website, at backed.giving/legal.

See also

This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.