Accredo

Accredo is a finance system. Backed doesn't connect to it directly: it keeps the identifiers your finance team uses for each applicant, and makes a file of a payment batch's payments that you import into Accredo yourself. Backed never sends money. This appears only when it is turned on for your organisation.

Before you start

Accredo has no self-service set-up. Ask Backed support to arrange it for your organisation. Backed's team marks the arrangement on, and can end it again; you'll find nothing to switch on in your own Settings. Until it is arranged, Export for Accredo isn't shown.

Record the finance system identifiers

Each applicant record keeps two identifiers, on its Details tab under Finance system identifiers, after Bank account:

Accredo Bank Account Number: the account Accredo pays this applicant into.
Microsoft Nav Vendor ID: the applicant's vendor in Microsoft Nav, if your finance team uses it.

To change them:

Go to Applications > Applicants and select View on the applicant's row.
Under Finance system identifiers, select Edit.
Type up to 255 characters in each field. Leave a field blank to clear it.
Select Save.

Only administrators who can edit the applicant see Edit. Each shows Not set until it's recorded. The Accredo number is shown in full to someone who can edit the applicant or read Payments; anyone else sees only its last three characters, such as •••123. Applicants never see either identifier.

If someone else changed the record while you were editing, Backed doesn't save over their change. Select Reload to see the latest, then make your change again.

Export for Accredo

Open an approved or paid payment batch.
Select Export for Accredo, beside Export.
The file downloads straight away, and a message says how many payments it holds.

Export for Accredo shows only while Accredo is arranged for your organisation, the batch pays money and every payment in it is approved or paid. An in-kind batch can't be exported for Accredo: it pays no money, so there is nothing for Accredo to pay.

To export, you need full access to every payment in the batch, as for Export. If your access to a payment in it is Read Only, Backed says so and makes no file.

The file is a CSV with one row per payment and these columns: Payee name, Bank account, Amount, Reference, Particulars and Payment date. The amount includes GST, and Reference and Particulars are at most 12 characters each, as a bank statement shows them.

Exporting doesn't change the batch's status. The export is listed with the batch's other exports and bank files, with your name and the time.

If someone changed the batch's payments after you selected Export for Accredo, for example an applicant's Accredo number was added or removed, Backed makes no file and says "The payments to export changed. Check the list and export again." Select Export for Accredo again to export the batch as it is now.

After you export

Once a batch is exported for Accredo, editing or deleting one of its payments asks you to confirm first, because the file you already imported into Accredo won't change. This is the same as after Export or a bank file. A payment being edited while you export waits until the export is made, then asks.

What is left out

A payment is left out when its applicant has no Accredo Bank Account Number. The message after the download names each one, for example "2 payments left out: no Accredo Bank Account Number – River Trust, Hill School". Record the missing numbers and export again, or pay those payments another way. If every payment would be left out, there is nothing to export and Backed says so.

See what was exported

Each export, and each time Backed's team arranges or ends Accredo, is listed on the Integration logs tab under Settings > Profile and terms. Filter by Accredo to see only these. An entry never shows an account number. See Integration logs.