Appeals

An applicant whose application was declined can appeal the decision, if the grant round accepts appeals and the round's appeal window is still open. Each appeal comes to your organisation's administrators, who assign a reviewer. The reviewer reads the grounds and records whether the appeal is upheld or dismissed. Application and Grant are your organisation's own terms if you've renamed them.

Before you start

You need Can access Applications > Funding Decisions to see appeals and assign a reviewer. Only an enabled administrator with the same permission, who can see the round's applications, can be assigned as a reviewer.

The appeals list

Go to Decide > Publication and select the Appeals tab in the strip at the top. It lists every appeal you can see, newest first. Each row shows the application, the grant, the appeal's status and its reviewer:

• Submitted: the appeal is waiting for a reviewer.
• Under review: a reviewer has been assigned.
• Upheld or Dismissed: the reviewer has recorded the outcome.

Filter the list by grant or by status. Select an application to open its appeal.

When an appeal is submitted, every administrator who can see it gets an email and a task. A task's Review link opens the application's page, where the Appeal panel under Application Decisions shows the appeal's status and reviewer, with Open the appeal.

An appeal

An appeal's page shows the applicant's grounds (or their answers, if the round uses an appeal form), the application, the grant, the status, the reviewer and who submitted it and when. History lists each step: submitted, under review and the outcome, each with who took it and when.

Assign a reviewer

1. Open the appeal and select Assign reviewer.
2. Search for an administrator if you need to, and choose one.
3. Select Assign reviewer.

The appeal is now under review. The reviewer is emailed and given a task. If Backed refuses the choice, it says why under the choice. If someone else changed the appeal while you had it open, Backed says so: select Reload to see where it stands.

Change the reviewer

While an appeal is under review, select Change reviewer, choose another administrator and select Change reviewer. Use this when the reviewer has left, been disabled or lost access to the round.

Record the outcome

Only the assigned reviewer can record the outcome.

1. Open the appeal and select Record outcome.
2. Choose Upheld or Dismissed.
3. In What the applicant reads, write the outcome. The applicant is emailed it.
4. In Internal reasoning, add a note for administrators if you like. The applicant never sees it.
5. Select Record outcome.

Upholding an appeal changes nothing by itself. To change the decision, revoke the decline and issue a new decision (see Funding decisions).

See also

• Funding decisions
• The decision register
• Decline reasons