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BackedHelp Centre

Your applicant dashboard

Find open grants, keep track of your applications and tasks, and move around the Applicant Portal.

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The Applicant Portal is where you apply for an organisation's grants and manage what follows. It opens on your Dashboard once your registration is approved.

Labels that name Grant, Application, Milestone and Contract use your organisation's own term if you've renamed it.

The menu

The menu on the left shows the parts of the portal the organisation uses:

  • Dashboard — this page.
  • Grants — the grants open to you, on the Dashboard.
  • Applications — every application you've started or submitted.
  • Milestones and Contracts — after you've been funded. See Contracts and Milestones.
  • My projects and Delegates — quarterly reporting. See Quarterly returns.
  • Shared Assessments — assessments an organisation has shared with you, once it shares one. See Shared assessments.
  • Manage Members — the people who act for your organisation with you. See Your organisation's members.

Your name, at the foot of the menu on a computer, or at the top of the page on a phone or tablet, opens My profile: your email preferences and signature. See Your profile.

At the top, Applying on behalf of names the organisation or person you're acting for. If you act for more than one, choose another under Switch organisation and select Switch.

Your dashboard

From top to bottom:

  • My Tasks: what the organisation is waiting on from you, such as a request for more information, each with a button that takes you there.
  • Grants: the grants open to you. Use Search Grants and Sort (Closing date or Name), and Pin a grant to keep it at the top. On a phone or tablet Pin is always on the card; on a larger screen it appears when you point at the card or tab into it, and stays on a pinned card. Each card shows whether it is Open, Closed or Opening soon and when it closes. Select View Grant to read its Landing Page, or Apply for this Grant to start. If the grant allows it and you've applied before, you can start from a copy of a previous application; see Applying for a grant. A grant that belongs to one of the organisation's programs can show that program's logo beside its name, and the grant's Landing Page, form and your application's own pages carry the program's logo and colours. Everything else in the portal keeps the organisation's branding.
  • My Applications: your applications, the organisation you're acting for first. Select View all to open the full list.

Your applications

Applications lists every application you can see, with its status:

Status Meaning
Started You've started it and not submitted it yet.
Submitted You've submitted it.
More information requested The organisation has asked you for more information.
Pending your review Something is waiting for you, such as a Letter of Offer.
Approved The application was funded.
Declined The application was not funded, or you declined the offer.
Withdrawn You withdrew it.

Each row offers View, and while you can still change it, Edit Application. A started application can be deleted with Delete. Download PDF makes a PDF of the application as it is now, at any status. A draft's PDF is marked Draft — not submitted on every page.

On an application you own, the row's menu also offers Manage Collaborators while the grant allows collaborators: see Collaborating on an application.

Once you've submitted, a grant with a decision date shows it under the status, for example Decision expected by 14 March 2027, here and in My Applications on your Dashboard. If the date passes before you hear, it reads Decision expected by 14 March 2027 – taking longer than expected. The line goes once a decision is made.

Notices at the top of the page

The Backed team sometimes posts a notice at the top of every page, such as Planned maintenance with the times the System will be read-only or unavailable. Select the ✕ beside it once you have read it: it stays gone for you, and only a new notice shows again.

Getting help

Select Support at the bottom right of any page. Get help shows your organisation's own support email address first: ask them about their grants and your applications. Below it is Backed's support, for help with the Portal itself, such as signing in or a page that isn't working. We answer by email, Monday to Friday, 9 am to 5 pm Sydney time. On a phone, Get help fills the screen: select Close support at its top to go back to the page.

To write to Backed support, enter a Subject and your Message under Message support and select Send message. We email you a copy, and your message is listed under Your messages. Our reply appears under it there, marked Support, and we email it to you too. You can send a message at any time, even outside our hours.

If your organisation has turned it on, a support footer at the bottom of every page shows its contact details. On a phone, select More to read all of it.

See also

This page uses Backed's default terms, such as Funding Round and Application Template. An organisation may rename them, so read each as your organisation's own term if you've renamed it.