Emails, tasks and comments

• An application's communications

  See every email, unemailed letter and conversation message about one application, newest first, and its reply address.

• Automations

  Create a task, send an email, move a record to the next stage or change its status automatically when something happens, and see what each one did.

• Broadcasts

  Email everyone behind a filtered list of applicants, applications, assessors, contracts or milestones, now or at a time you choose, and see what happened.

• Checklist - Communications

  What to check before Backed starts emailing your applicants, assessors and staff.

• Email logs

  See every email Backed has sent for your organisation, what was in it and what became of it.

• Frequently asked questions about emails

  Short answers about the emails Backed sends, turning them off, reminders and email logs.

• Internal comments

  Leave notes for other administrators on applicants, applications, decisions, contracts and milestones, mention people and attach files.

• Reminders

  Send emails automatically a set time before or after a date, such as a closing date or a milestone's due date.

• Replies by email and the inbound quarantine

  Let people reply to conversation emails, reset a record's reply address, and file or discard the emails that wait in the inbound quarantine.

• Sending domain

  Send your organisation's emails from your own domain, check its DNS records and choose who each email comes from.

• Tasks

  Keep track of your own work and the work Backed raises for you, and assign tasks to other administrators.

• Text messages (SMS)

  Send a text beside some emails, choose and check each text, and see every text sent in SMS logs.